Refund policy

Return and Refund Policy At Yalla Deals, customer satisfaction is our priority! If you are not completely satisfied with your purchase, we are here to help. Returns • You can return items within 3 days of receiving your order. • Items must be unused, in their original packaging, and in the same condition as received. • Certain items, such as personal care products, opened electronics, and customized items, cannot be returned for hygiene and safety reasons. Refunds • Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund. • Approved refunds will be processed within 5-7 business days, and the amount will be refunded via the original payment method or store credit. Exchanges • If you received a defective or incorrect item, we will exchange it for the same item at no additional cost. How to Start a Return • Contact our customer support team via WhatsApp: +961 78 803 009 | +961 76 722 352 • Provide your order number and reason for return. • We will guide you through the return process. Note: Shipping fees for returns (except for defective items) are the responsibility of the customer. For any questions, feel free to reach out!